Our impact.

This is where we reflect on the impact we have and the good things we get up to. We hope it helps to inspire other businesses, but also to inspire ourselves to do more and hold ourselves accountable.

Picture of planet Earth as a globe

We care about the work we do, the clients we support, and the people we affect. From our own teams to those we work with both locally and throughout the world.

Sophie standing in our studio lobbyHeadshot of RoisinHeadshot of Tom

Our people.

A commitment to our team's wellbeing is key to our culture and values; we're nothing without our people.

A free breakfast never made a company culture.

We’ve got lots of great benefits at Crafted, but we know they don’t define our culture. It’s built on decisions we make; from the clients we work with to the people we hire. Agency life can be challenging, so we work hard to provide support for our people, developing and improving our offering as we grow.

Gateway; closing the digital skills gap.

Learn how
Photo of Charlotte, our Search Marketing Trainee

We make room
for people to
work to live.
Not the other
way around.

Learn how

Wellbeing first.

Physical heath
Mental health
Ben throwing a ball at the Crafted Summer Party.
Best Companies logo

Wellbeing always matters. Not just when the yearly survey comes around.

Learn more

Putting people
first during COVID-19.

Learn more
Photo of Crafties catching up before the Monday meeting

Reducing bias in recruitment.

Learn how

timeTo put
an end to sexual harassment.

Learn more

Charity & community.

We support local, national, and global causes.

While we run our own initiatives, the most impactful ones often occur when we empower our team members to support a cause they’re passionate about. We have policies in place to help encourage charity involvement. We’re also open to new schemes and events, so please get in touch if you have any ideas.

Donating to
causes close to everyone’s heart.

Learn how
Blood.co.uk logo

We provide time off to give blood during the workday.

Sam and other Crafties working in on a Crafted Green Team Day

A do-good day
for every person.

Learn more
Christian with a big cheesy grin

Engaging the
next generation
of marketers.

Learn more

Charity events we've supported…

Magic Moments half marathon.

Learn more

The Big Climb.

Learn how

Clocking up over 500km in the Crafted Runathon.

Learn how


As a business, our environmental impact is relatively low. We don’t manufacture anything, our office emissions are minimal, and even travel is sporadic. While this is the case, sustainability is still high on our agenda.

We’ve implemented several initiatives to combat those elements above and additional ones that make a positive difference beyond offsetting our own impact.

We’ve produced 500 tonnes of CO₂
We’ve offset 1,650 tonnes of CO₂

Carbon values are CO₂ estimates based on energy usage and travel data from 2017-2021.
Offsetting data is from our partnership with carbonfootprint.com

Our offsetting schemes…

Planting trees
in the UK.

the Amazon rainforest.

Trees in the Amazon rainforest

Fuel efficient Cookstoves for North Darfur Women.

Women cooking in North Darfur
British Assessment Bureau ISO 14001 Environmental Management logo (UKAS Management Systems) 8289

We've held our ISO14001 for Environmental Management since 2017 and as part of that we're always looking at new initiatives for positive impact.

Sun, sea and sparkling

Learn how Photo of a beach in Suffolk
KeepCup reusable coffee cup

Reducing single use cup wastage with reusable KeepCups for all Crafties.

Ecover cardboard box refill

We use
eco-friendly and refillable cleaning products.

We promote a cycle to work scheme.

Trendy hipster with tattoos riding a bike

Green Team Days for Crafties.

Learn more Sam and other Crafties working in on a Crafted Green Team Day

Green Web Hosting.

Learn more

Who we work with.

As an independent agency, it’s our choice who we work with. We’re proud of our varied client base and that we can support all types of brands and sectors.

Revenue income by sector for 2020

  • Property (20%)
  • Hospitality, tourism & leisure (18%)
  • Transport & logistics (15%)
  • Retail & consumer (13%)
  • Business services (10%)
  • Other (6%) ?
  • Charities (5%)
  • Engineering & construction (5%)
  • Financial services (4%)
  • Healthcare (4%)

We’re especially proud when our work helps to drive great causes and initiatives.

Inspiring the
public with The Natural History Museum.

View storyInside the main area of the Natural History Museum with a gigantic whale exhibit hanging from the ceiling

Driving donations for global humanitarian charity MSF.

View storyMSF carrying aid packages

We're not for everyone.

We work with companies that are positive contributors to society and respectfully decline opportunities if they don’t align with our values. These have included companies operating across tobacco, hunting, bailiffs and gambling.


  • gambling.

  • payday loans.

  • pornography.

  • tobacco.