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Since joining, Crafted have delivered impressive revenue growth and exceeded our targets for new customer acquisition. We're now using channels and techniques that were previously unexplored. Most importantly, we've also managed new feats like achieving our most successful collection video yet.


More browsing = more buying.

Whether our clients have bricks and mortar stores or international ecommerce platforms, we put more items in baskets and generate more profit for their bottom line.

Does your stock-feed integrate with your PPC strategy? Can your website handle new-season trends and product launches efficiently? Does your agency plan key trading periods effectively? Are you optimising campaigns using data points such as return rates and customer life-time value?

We make the most of the data, technologies and channels at your disposal to outperform in a competitive retail market. Keeping on top of changes in consumer behaviour, market trends and your competition, we’ll act as your trusted digital partner to make the most of every opportunity.

Our teams deliver tangible business results. Whether a conversion is online or offline, we’ll ensure your brief is met and expectations exceeded.

Our Christmas campaign for East of England Co-op used a mix of channels across PPC, Paid Social, Display and Spotify. The strategy had a considered promotion schedule throughout the key periods of Christmas and New Year.

Our work won best agency-led campaign and best local campaign at the Biddable Media Awards, but most importantly drove more people into stores.

Our retail success didn't stop there. Our product launch campaign for ethical children's clothing retailer Frugi, won best use of SEO in retail at the UK Search Awards.

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