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Taking the guesswork out of guest work.

When it comes to delivering better marketing for some of the most distinguished hospitality businesses in the UK and beyond, we believe in close partnerships that generate measurable results and lasting relationships (with us and your guests).

Preferred Hotels & Resorts
Lifehouse Spa & Hotel
Generator Hostels
The Hoxton

We empower independent hotels and hotel groups to outsmart the competition online, reduce costs and boost direct business.

We create award-winning digital marketing for boutique hotel groups working internationally, devise OTA-outwitting search campaigns for luxury spas and develop websites for flagship venues; we understand the needs of the hospitality sector and help our clients outperform.

Crafted screen shot

We are regular speakers at the National Hotel Marketing Conference, and our research on hotel vs OTA presence in the Google SERPs was featured in the Institute of Direct and Digital Marketing (IDM) Journal, Big Hospitality and Hotel Business.

“The hospitality sector is extremely competitive. Working with Crafted, we’ve been able to not only compete but drive impressive growth from our biddable campaigns. With multiple hotels, varying budgets and international markets, Crafted has handled the complexities of our account with resounding success.”

Victoria Gray, Preferred Hotels & Resorts
Contact us.