Developing an intranet is about more than buying into a technical project. It's about achieving new levels of collaboration, internal and external, that brings employees, stakeholders and customers together for a better business return.

Intranets and extranets establish open and transparent communication between employees and customers alike, developing community portals that allow users to collaborate online.

Our intranet and extranet solutions are based on best practice principles: delivering information to users quickly and affordably, in a format they will digest and use, irrespective of their location.


Our intranet and extranet applications support single sign-on (SSO) authentication, allowing users to log in to their community seamlessly, without having to remember endless usernames and passwords.

System integration

We can enhance the functionality of any intranet or extranet solution to work within existing interfaces, such as payroll, booking and HR systems.

Core features

At the heart of any social intranet or extranet is a people directory, with the ability to find, connect and collaborate with co-workers or fellow members. Documents can be shared, with amendments and conversations kept in one place – ideal for clients with multiple office locations working on a particular project.

Why appoint us?

Experience Better agency relations

– we value long-term trusted partnerships, not short-term vanity

Our results-focussed approach

delivers profitable online customer experiences; every strategy is aligned with your business metrics

We know what works;

we’ve been solving marketing challenges for brands since 2005

Call 01473 213222

It’s great to work with an agency that understands our business and, most importantly for this project, our staff’s needs. Our iWave intranet has been met by an enthusiastic response from teams within our HQ and drivers on the road, and that's thanks in no small part to Crafted’s hard work to produce a technically sophisticated and user-friendly system that exactly meets the requirements of our brief. Tim Goddard
Director IT and HR - Maritime Transport

The UK’s largest privately owned container transport operator